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 F A Q

 

How do I file a wellness claim?
How do I file a claim (other than wellness)?
Can I continue my coverage if I leave my current employer?

 

 

  How do I file a wellness claim?

You do not need a claim form to file a wellness claim. Follow these 3 steps to ensure prompt payment of your wellness claim.

1.  Please mail an ITEMIZED bill for the covered test or service. Payment will be mailed to the address on the bill. Please make sure this address is correct. (Do not rely on your physician or hospital to file your claim.)
2.

You DO NOT need a claim form to be reimbursed for this benefit, but you must submit the following information.

  • Insured's name and Social Security number;
  • Policy number;
  • Patient's name, date of birth, and Social Security number;
  • Date of service; and
  • Current mailing address.
3.

Mail the billing statement or receipt to:

USAble Life

Attn: Claims Department

P.O. Box 1650

Little Rock, AR  72203-1650

Incomplete claims cannot be processed and will be returned to you.

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  How do I file a claim (other than wellness)?

Click here to learn more about filing a claim.

 

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  Can I continue my coverage if I leave my current employer?

The following policies may be continued upon leaving employment:

  • Cancer
  • Accident
  • Universal Life
  • Critical Illness
  • Heart & Stroke
  • Hospital Indemnity
  • ICU/CCU
  • Ten Year Term Life

Payments for these policies may be made through bank draft from your checking or savings account, or you may choose to receive a bill monthly, quarterly, semi-annually, or annually at your home address. Your employer's payroll office will notify us that you have terminated employment and within 30 days, we will mail you instructions on how to continue coverage.

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