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  Your Right to Privacy

 

File a Complaint

If you believe your rights have been violated, you may file a complaint with USAble Life or with the Secretary of the Department of Health and Human Services. You may file a complaint with USAble Life by writing to the following address:

USAble Life
ATTN: Privacy Officer
P.O. Box 1650
Little Rock, AR 72203-1650

Or electronically to:
privacyofficer@usablelife.com

We will not penalize or in any way retaliate against you for filing a complaint with the Secretary or with us.

You may also file a complaint with the Secretary of the U.S. Department of Health and Human Services. Complaints filed directly with the Secretary must:

  1. be in writing;
  2. contain the name of the entity against which the complaint is lodged;
  3. describe the relevant problems; and
  4. be filed within 180 days of the time you became or should have become aware of the problem.
 
 
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